FAQ
Q: Do you ship to the Wild West?
A: We sure do! We ship all across America!
Q: How fast can I expect my order to arrive?
A: Well, partner, our trusty delivery riders will gallop as fast as their horses can carry them (just kidding we use normal delivery services) Delivery times typically range between 3 to 10 days.
Q: Do you have a return policy if I'm not happy with my purchase?
A: Absolutely! If our products are not up to snuff, simply reach out to our customer support team (within 14 days) and they'll start the process for damaged or faulty orders. Please include your order details.
Q: Do you offer discounts for cowpokes who can ride a bull for 8 seconds?
A: Sign up for email updates to be notified of our sales. Y'all are welcome to enjoy our great prices regardless of your bull-riding abilities.
Q: What are the dimensions and specifications of a product?
A: Mosey over to the Size Charts tab in the menu bar and scroll down to the product you want to know more about. If you don’t see it there reach out to customer support through the “Contact Us” page.
Q: How do your Charity Products work?
A: 50% of profits will be distributed to these charities at the end of the year (2024):
Hope’s Legacy Equine Rescue and Horse Plus Humane Society.
The total amount of donations can be found here at the end of the year. If you would like your charity to receive a portion of funds please fill out the contact form with your request.
Q: Do you offer earth-friendly and eco-friendly options?
A: Definitely! We understand the importance of sustainable products. We also have a large number of our items ship directly from the manufacturer so we can have a smaller footprint. One example of our eco-friendly products are our Biodegradable Phone Cases.
Q: How do your eco-friendly products contribute to a greener planet?
A: Making products on demand instead of in bulk helps reduce overproduction. By choosing our eco-friendly products, you are making a positive impact on the environment because these products are often made from recycled or sustainable materials, reducing the need for new resources. They also help reduce waste and promote a more sustainable lifestyle. So, thank you for making thoughtful purchasing decisions.
Q: Can I wear your cowboy sneakers while chasing horses in the mud?
A: You betcha! We recommend “mud proofing” your shoes. This is a best seller shoe protectant treatment on Amazon: https://a.co/d/hBEPZEa
Q: Can your sweatshirts keep me warm during frosty cattle drives?
A: Our cozy sweatshirts are perfect for keeping you warm and toasty during those chilly cattle drives. They'll be your trusty companion on the range or wherever you roam.
Q: Can your fanny packs hold enough snacks for a hungry cowboy on the trail?
A: For sure! Our fanny packs are spacious enough to carry all the snacks a hungry cowboy or cowgirl needs on those long, adventurous trails.
Q: Are your backpacks durable enough for a rodeo clown's antics?
A: Our backpacks are built tough to withstand the wildest rodeo clown antics. They'll keep your belongings safe and secure, even during the most hilarious shenanigans.
Q: Can your bucket hats shield me from the blazing sun like a trusty cowboy hat?
A: While our bucket hats provide sun protection, they can't quite match the iconic style and shade of a traditional cowboy hat. But they'll keep you looking cool and protect you from harmful rays. They’re washable, too, for endless rowdy fun!
Q: Are your bucket hats big enough to accommodate my big ol' cowboy head?
A: Yessiree! Check the size guide under “Size Charts” on the drop down menu. Our bucket hats come in various sizes to fit all cowboy and cowgirl heads, big and small. We've got you covered, partner!
Q: Can your phone cases protect my precious phone from a stampede of wild horses?
A: While our phone cases offer great protection, we can't guarantee they'll withstand a stampede of wild horses. However, they'll definitely keep your phone safe from everyday bumps and knocks.